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  2. Frequently Asked Questions

Frequently Asked Questions

  • I would like to have a sea bath.···

    The Kaike Kaike Onsen Swimming Beach is about a 1-minute walk from the hotel.
    A beach with a good quality and comfortable enough to be selecContinue reading
  • Information on family charter bath

    There are an open-air bath, a hot spring bath, a stone pine bath, and two private baths.
    Spring quality is a weak alkaline spring.
    The fee Continue reading
  • About dinner time

    Dinner time is selected from 18: 00, 18: 30, 19: 00 for both the cuisine cuisine and the buffet.
    At check-in on that day, we will ask for yContinue reading
  • Is room meal possible?

    The meal is prepared by private room restaurant (guest of a party cuisine) or restaurant (guest of buffet), we are not currently offering roContinue reading
  • Is it possible to make a day-trip hot spring?

    A day trip hot spring is possible. We accept 700 yen per adult.
  • Please let me know the time of check-in / check-out

    Check-in time is 15 o'clock and check-out time is 10 o'clock.
  • Can I buy juice or beer in this facility?

    Vending machines for beer, chuhai and juice are installed on the first and third floors of this facility.
    We also sell tea at the shop on thContinue reading
  • Is it possible to bring drinks?

    Basically, you can not accept drinks into the dining venue.

    As an exception, we have a bring-in fee when there are alcoholic drinks etc. tContinue reading
  • About meal venue

    If this facility is a kaiseki cuisine, we will have dinner on the 2nd floor private room restaurant, buffet at 4th floor buffet venue.
    BreaContinue reading
  • Is there a meeting room?

    Yes, we do provide.
    Please contact us for hours and fees.
  • Is there a non-smoking room?

    All facilities are allowed to smoke in this facility, but those who wish for non-smoking rooms will be thoroughly deodorized.
    When making aContinue reading
  • I'd like to go to winter but I am concerned about the snow on the road.

    From December to March many winter tire regulations are often applied on expressways.
    When coming by car we recommend that you come with wiContinue reading
  • If you can not come by snow or typhoon etc, what is the cancellation fee?

    No cancellation fee will be charged unless you can not use the expressway or airplane due to snow or typhoon and can not visit.
    However, plContinue reading
  • Is there a shop?

    The shop is on the first floor.
    We are preparing fish dried using Seafood fished at Sakaiminato, Japanese sweets of local specialty and so Continue reading
  • Can I buy cigarettes?

    We sell tobacco at the front desk.
    ※There is a limit to the type of tobacco.
  • I'd like to go to Oyama···

    It is approximately 30 minutes by car from the hotel to Oyama.

    It is crowded with tourists who enjoy outdoor life through seasons such as Continue reading
  • Can you borrow costumes for celebrations such as 60's or Kisetsu?

    "Red Chanchanko" for 60th birthday celebration (60 years old),
    "Purple Chanchanko (japanese-style vest)" in Kisetsu celebration (77 years olContinue reading
  • How far is Sakaiminato, Mizuki Shigeru Road?

    Sakaiminato is about 30 minutes by car.
    It is approximately 30 minutes by car to Mizuki Shigeru Road.
    Many kinds of youkai have become broContinue reading
  • How far is Adachi Museum of Art?

    It is approximately 40 minutes by car to Adachi Museum of Art.
    “Sukiya Living” / The Journal of Japanese Gardening magazine specializing JaContinue reading
  • How far is the Tottori Hanakairo (flower park)?

    It is approximately 30 minutes by car to the Tottori Hanakairo (flower park).
    It is Japan's largest flower park.
    You can enjoy the flowersContinue reading
  • Do you have children's yukata?

    Yes, yukata for children is also available.
    Since there is a height indicator beside the front desk, please measure the height and use the Continue reading
  • I am under 3 years old, but can I add meals?

    Yes, it is possible to add meals for children.
    Kids meal is 1500 yen (excluding tax).

    Elementary facility fee (elementary school student: Continue reading
  • Is it possible to use the futon although it is under 3 years old?

    Basically, children under 3 years of age stay without meals and futons, but if you want to add a futon, the futon fee is 1500 yen.

    If you aContinue reading
  • Can I borrow an air purifier or a humidifier?

    Yes. Air reclaimers and humidifiers are available for free rental.
    Since there are limits, please fill in the remarks column when making a Continue reading
  • My legs are bad, can I borrow a wheelchair?

    Yes, I will lend you a wheelchair.
    Since there are only two, please contact us in advance.

    There is one barrier-free room and some rooms Continue reading
  • Can you party?

    Yes, available for use.
    We will prepare a banquet hall according to the number of people, so please inquire.
  • Can I add something on anniversary?

    Cakes, flowers etc can be arranged.
    We will prepare the items you would like according to your purpose, so please contact us for type and fContinue reading
  • Is there a bath change?

    The next day, I will replace the men and women.
    You can enjoy two kinds of baths.
  • What time does the public bath open?

    The public bath can be used till 24 o'clock, from 5 o'clock to 9 o'clock the next morning.
    You can enjoy the sinking water after breakfast.Continue reading
  • Is there a parking lot?

    Yes. Parking is free.


Please feel free to contact us if you have any questions.


Reception time, From 8:00 to 21:00